This schedule is general, and should be customised for the needs of your specific website. It can be hard to predict month to month how long this takes, for example an update might go smoothly or might break something, requiring investigation and changes to get the site back on track again. The care plans I offer aim to smooth out this uncertainty and simply have you kept on track.
Whether you want an extra email address, a second look at an idea you have or some time debugging a sticky issue with a feature on a particular browser, drop me a line with the details and I'll take care of it.
Note: Support is just little old me, so it can't be on-call 24/7 like a team but it is lovely, helpful and just an email away.
Whether you're adding a page, posting to your blog or tweaking some wording I'm happy to simply do it for you. Just email me the content and up it goes. 30 mins of my time is more than enough for a couple of blog posts, a simple page or combinations.
This is the service of keeping your site on the internet 24/7. There are several parts (domain name registration, DNS records, SSL certificates, file hosting, databases etc)
"email@example.com" can forward emails to your Gmail or Outlook, and I'll help you configure your email to reply from your "firstname.lastname@example.org" style domain too.
Including a https:// certificate gives you and your clients peace of mind that pages viewed and forms submitted are secure and can't be intercepted on the internet. This will show the famous "padlock icon" on your website.
Backups simply mean regular copies are made of your entire website, in a different place to where the site is hosted.
Regular backups ensure that you can always recover past versions of your site, whether an edit turned out to be embarrasing, hackers attacked and put their own content up, or a faulty hard drive at the hosting company you've got it all covered if you have good backups.
With Heartfelt Tech, you always own your site, designs and any custom code.
I don't believe in lock-in so even if you don't choose an Aftercare plan at all, I'll make sure you have the passwords needed to update the content yourself or take your site elsewhere if you one day decide to.
You have the "keys to the kingdom".
Includes all the hosting
All the Hosting plus:
All the Hosting plus: