Aftercare Packages

Aftercare - Photo by Hush Naidoo on Unsplash

Much like physical exercise, health checkups or regular meditation there is routine care needed to get the most from your website.

Here you can learn about what's involved, should you wish to maintain your own website, or how to have it all done for you.

How to Maintain Your Website

This schedule is general, and should be customised for the needs of your specific website. It can be hard to predict month to month how long this takes, for example an update might go smoothly or might break something, requiring investigation and changes to get the site back on track again. The care plans I offer aim to smooth out this uncertainty and simply have you kept on track.

  • Uptime Monitoring
  • Security Monitoring
  • Website & Database Backups
  • Plugin & Theme Updates
  • Visual Inspection
  • Malware Scans
  • Minor content updates
  • Monitor Traffic & Search Engine Rankings
  • Test Loading Time
  • Search for Broken Links
  • Check for Search Console Errors/Issues
  • Review CMS Setup
  • Review Content for Updates
  • Renew Hosting, Domain, & Licenses
  • Clean Database

Buzzwords explained

Whether you want an extra email address, a second look at an idea you have or some time debugging a sticky issue with a feature on a particular browser, drop me a line with the details and I'll take care of it.

Note: Support is just little old me, so it can't be on-call 24/7 like a team but it is lovely, helpful and just an email away.

Whether you're adding a page, posting to your blog or tweaking some wording I'm happy to simply do it for you. Just email me the content and up it goes. 30 mins of my time is more than enough for a couple of blog posts, a simple page or combinations.

This is the service of keeping your site on the internet 24/7. There are several parts (domain name registration, DNS records, SSL certificates, file hosting, databases etc)

"you@yourdomain.com.au" can forward emails to your Gmail or Outlook, and I'll help you configure your email to reply from your "you@yourdomain.com.au" style domain too.

Including a https:// certificate gives you and your clients peace of mind that pages viewed and forms submitted are secure and can't be intercepted on the internet. This will show the famous "padlock icon" on your website.

https security with padlock

Backups simply mean regular copies are made of your entire website, in a different place to where the site is hosted.

Regular backups ensure that you can always recover past versions of your site, whether an edit turned out to be embarrasing, hackers attacked and put their own content up, or a faulty hard drive at the hosting company you've got it all covered if you have good backups.

With Heartfelt Tech, you always own your site, designs and any custom code.

I don't believe in lock-in so even if you don't choose an Aftercare plan at all, I'll make sure you have the passwords needed to update the content yourself or take your site elsewhere if you one day decide to.

You have the "keys to the kingdom".

Aftercare Pricing

Self Care

Includes all the hosting

  • You do the maintenance you feel you need (I'll provide documentation)
  • I'm always available to help at my standard hourly rate

Regular Care

All the Hosting plus:

  • Basic maintenance schedule done for you with monthly reports
  • Minor updates done (eg, email me a blog post and I'll put it up for you)
  • Work beyond 1h/month charged at standard hourly rate

Complete Care

All the Hosting plus:

  • Basic maintenance schedule done for you with monthly reports
  • Bigger page updates like replacing page content, putting blog posts up for you etc all handled
  • Work beyond 3h/month charged at standard hourly rate