I know websites, but only you know your business needs. Meetings and timely replies to questions are mandatory.
Your prompt replies are essential to keeping the project moving forward. Failure to respond within 14 days will lead to a project being Paused.
I don't do lock-in. You own work I build for you and have access to all source and other materials that would allow you to switch providers.
I have other clients, and I'm sure you're busy too. I aim to be prompt but replies aren't going to be immediate.
Delays in payment can lead to a project being Paused. Beyond 30 days overdue, invoices may go to debt collectors. Do tell me about hard circumstances, I am pretty understanding.
Managing risks doesn't eliminate them. Bugs are addressed at my hourly rate unless we agree otherwise. If you spot them early it can make them easier to fix. I can't be liable to you or any third party for damages.
Projects may be Paused while we resolve issues with the terms of our project, like invoicing or communication. Work will stop, but invoices are still due. Pauses can be avoided or kept short with good communication.
Resuming a Paused project may incur a fee if it was paused for more than 14 days. Resumed projects go at the end of my work queue, after other clients.
All prices will be in AUD